Return and Refund Policy
Returns
- Eligibility: Items can be returned within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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Process: To initiate a return, please contact our customer service at +1(770)666-5755/jyotigrocery@gmail.com. Once your return is approved, send the item back to the address provided.
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Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Non-returnable items include:
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Gift cards
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Some health and personal care items
Exchanges
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We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at +1(770)666-5755/jyotigrocery@gmail.com
Shipping
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To return your product, you should mail your product to: jyoti grocery 2820 Peachtree Industrial Blvd R,
Duluth, GA 30097 -
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
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If you have any questions on how to return your item to us, contact us at +1(770)666-5755/jyotigrocery@gmail.com.